I have heard for a while about Baltimore’s Citistat program, which uses “computer pin mapping: as an “accountability” tool” for city government. Martin O’Malley marched (get it?) the program into use when he was mayor of Baltimore. This and it is credited with helping our hard working municipal workers ;-) respond quickly to issues. Check out some of the neato CitiStat maps of your neighborhood. My favorite is the map of stump removal -- Who knew?!
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Your link is dead. Here is an updated one.
http://baltimorecity.gov/news/citistat/reports.html
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